Privacy policy

What you give us. Your name, email, and the profile details you choose to add: preferred name, photo, city, work, LinkedIn, a short bio, interests and your path. If you apply as a founding member or host, the answers on your application. If you turn on text reminders, your mobile number.

Purchases and bookings. What you bought or booked, the amount, and its status. Payments are handled by our payment processor through our billing system; we never see or store your full card number.

Course and planner use. Your progress, answers to quizzes and assessments, and what you save in the planner or tools such as the Freedom Calculator and Scorecard.

Messages. What you write to us, to Lyka, or in contact forms.

Technical information. Basic device and usage information (pages visited, browser, approximate location from your IP address) collected by our hosting provider to keep the site running and to understand how it's used.

• To run your account, deliver what you bought, give you access to courses, events and rooms, and keep your progress.
• To send the emails you need: receipts, tickets, access links, reminders and replies.
• To send updates you chose in your email preferences. You can change these at any time in your account.
• To answer questions, provide support and improve Vaantage.
• To keep Vaantage safe, prevent fraud and meet legal obligations.

Vaantage sends text messages only to members who ask for them, for example by ticking "Text me reminders" when booking an event, or by turning on text reminders in their account or on an event page. Texts are about things you booked with us: reminders, changes and messages from your event's host. Message frequency varies, typically up to four messages per event you book.

Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also turn texts off in your account or on the event page, or write to info@vaantage.club. Carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share personal information only with service providers who help us run Vaantage, and only what they need to do their job:

• Hosting and app platform (Base44), where your account and data are stored.
• Customer relationship, email, text and billing system (HighLevel), which sends our emails and texts and issues invoices and receipts.
• Payment processors, which process card payments.
• File storage (Dropbox), which delivers course videos and downloads.
• Video rooms (Daily), which runs our online sessions.
• AI providers, which power Lyka and the AI tools in our courses.

We may also share information if the law requires it, to protect people's safety or our rights, or as part of a sale or reorganisation of the business, in which case this policy continues to apply. We don't sell personal information and we don't share it for others' advertising.

When you book an event or join a cohort, its host can see your name, email and the profile details you added (photo, city, work, LinkedIn, bio and path), whether you've checked in, and whether you accept text reminders. Hosts never see your phone number; texts go through Vaantage. Hosts may use this information only to run their events and cohorts, under the Vaantage host agreement.

In a video room, the other people in the session see the name you go by and, if you turn them on, your camera and microphone.

Online sessions take place in private Vaantage rooms run by our video provider. Only people with a ticket or cohort place, and the host, can enter. Sessions are not recorded by Vaantage.

Lyka, our assistant, and the AI tools in our courses send what you type to an AI provider to produce an answer. Don't share sensitive information such as health details, account numbers or passwords in these tools. AI answers can be wrong; they are general guidance, not professional advice.

We use your browser's storage to keep you signed in, remember small preferences (such as your language, autoplay or the size of the Lyka button) and, when you arrive through a host's link, remember that link for 30 days so the host is credited. Our hosting provider may use similar technology to measure site use. You can clear these at any time in your browser settings.

We keep your information while you have an account or a purchase with us, and afterwards for as long as we need it for the reasons above, such as tax records. When you ask us to delete your account, we delete or anonymise your information unless we must keep it by law.

• Update your profile and email preferences in your account.
• Unsubscribe from any email using the link at the bottom, and stop texts by replying STOP.
• Ask us for a copy of your information, or to correct or delete it, by writing to info@vaantage.club. Depending on where you live, you may have further rights under local law; we'll honour them.

We use reputable providers, encrypted connections, access controls and expiring links to protect your information. No system is completely secure, so please use a strong password and tell us right away if you think your account has been misused.

Vaantage is for adults. We don't knowingly collect information from anyone under 18. If you believe a child has given us information, write to us and we'll delete it.

If we change this policy, we'll update the date at the top. For significant changes, we'll tell you by email or in the app.

Vaantage, operated by LinkFiniteIT Managed Services, Inc. · Miami, Florida · info@vaantage.club